FAQ
Things you may be asking yourself before purchasing a Jael piece. If you happen to have a different question please feel free to email us or DM us on one of our social media platforms.
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Waterproof?
Our pieces are coated with 18K gold and uses the process PVD, in which the gold is vaporized in a vacuum and deposited onto the surface of the stainless steel jewellery piece. Making it more resistant to corrosion from swear and regular wear than other gold coating processes.
Where do you ship to?
We ship worldwide. Depending on where you are shipping to regular parcels can take up to 1 week for Australia wide and up to 2-3 weeks for international orders.
Sizing
Each piece has measurements on it's product page. For ring sizing please visit our Sizing page
What is the Ambassador Program?
Want to earn commission for sharing your love of Jael, simply sign up to become a BAM and get exclusive deals, oppptunity to help us name and pick new pieces for our collections.